Frequently asked questions
Can I use this just for my own business?
Yes. Every plan includes your own business account, and it doesn't count as a client. Pick "Just me" when you sign up and you start in your own account, with the AI setting it up for you. You can add clients later, any time.
Are there any setup or implementation fees?
No. You pay the monthly plan (or the one-time license) and that is it. The AI interview does the setup work an agency would normally charge for.
What does the lifetime license include?
One payment, no subscription: everything in the Unlimited plan (unlimited client accounts, contacts and users, full Resell Studio and every AI feature). Usage (texts, email, AI) works the same as on the monthly plans; see "How is usage charged?".
How is usage charged?
Texts and calls run on your own Twilio or Telnyx account, with a number bought for each client in the app, so Twilio or Telnyx bill you directly. For email and AI you choose, per account. On the platform's own connections, usage is prepaid: add money to your AI Studio wallet by card and it is paid from there at our cost plus 15% (covers card fees): $0.00115 per email, and AI by what each job actually uses (a typical reply is about 3¢, $0.0322; bigger jobs, like building a whole page, cost more). AI features switch on once the wallet is topped up; a job that is running always finishes, and the wallet can go up to $100 below zero before AI pauses. The free trial includes $50 of AI a month. Or connect your own Resend or Mailgun, or Claude key: those providers bill you directly and we charge nothing for that usage. When you pass usage on to your clients, texts count at $0.0123 per text segment (US, carrier fees included), picture messages at $0.03, and calls at $0.0085 a minute in or $0.014 out. Ad spend always goes straight to Google or Meta.
Can I bring my data from another platform?
Yes. Export contacts and deals from your current CRM as CSV and drop them into the importer. Tags, pipelines, stages, deal values and won/lost status are preserved. Then run the AI interview to rebuild your website, templates and automations.
Can my clients change what the AI made?
Always. Every website, email template, social post and ad can be edited by hand, or they can just tell the AI what to change ("make it shorter", "mention free parking") and review the result before saving.
Is it really white-label?
Yes, on Growth and up. Your name, logo, colours and domain appear on the app, the sign-in page, the Client Owner screen, emails, websites and the chat widget, and you can hide "Powered by" completely. On Starter you resell the platform as it is, under the Marketercore name, and you can move up to white-label any time.
Can I set my own prices for my clients?
Yes. You decide what your clients pay, with one rule: packages you sell as your own software (SaaS plans) can't cost less than our own plans, so at least $40 a month (or $90 if they include the social planner or ads builder).
Do I need my own phone and email accounts?
For texts and calls, yes: bring your own Twilio or Telnyx account and connect it in a few minutes (the setup guide walks you through it). Email works from day one on the platform's sending, and you can connect your own Resend or Mailgun later so emails come from your own domain. Both are optional steps in the setup checklist.
Where do I and my clients sign in?
At app.marketercore.co.uk. On Growth and up, your clients can use your own address instead, such as app.youragency.com.